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No data appears in a panel

Requires: Read access to the dashboard and relevant source data. Changing panel settings requires write access.

Check:

  1. The selected person and date range include a saved submission. Find it in All Answers.
  2. That submission contains the calculation selected by the panel.
  3. The calculation existed when the answer was processed. New calculation settings do not automatically update historical results.
  4. The panel's person/date filters are connected to the intended dashboard controls.
  5. You can read the source data, not just the dashboard.
  6. The panel has finished loading. If the dashboard reports a data synchronization problem, ask your administrator to check it.

A wizard preview may use a different person from the dashboard; compare the displayed aliases.

Still not working?

Collect the questionnaire/calculation name, dashboard and panel title, selected date range, time of the failure and visible error. Use a synthetic example where possible; share identifiers through your approved support channel.

Unexpected calculation result.