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Connect a phone using a QR code

The person's connection code links the Status mobile app to their existing record.

Requires: Access to the person's App Connection section and permission to issue their connection code. The person needs the Status mobile app.

  1. Open the correct person in People and verify their alias.
  2. Open App Connection.
  3. Show the QR code or select Print Code.
  4. In the mobile app, follow its PIN setup/unlock instructions and open the connection-code scanner.
  5. Scan the code and check that the expected assigned questionnaire appears.

Treat the code like a sign-in credential. Give it directly to the intended person.

If connection fails

Check camera permission, network access and whether the code belongs to the intended instance/person. If the code has been invalidated, issue a current code from the person's record.

Invalidate all previous codes disables previously issued connection codes. Do not assume that this alone signs out every already-connected device.

A preset QR code has a different purpose: each scan creates a new person using the preset. Use the existing person's App Connection code for this workflow.